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Support
Looking for help?
Our support page is the best way to find answers to your questions.
Can't find what you're looking for?
Please feel free to
contact us
and we'll be happy to assist you.
Frequently asked questions
1.
My trial version has expired, how do I renew it?
2.
I have lost my activation code, how do I get it?
3.
How do I activate my software after getting the activation code?
4.
I have formatted/factory reset my mobile phone, do I need to buy a new activation code again?
5.
Is there any other way to activate my software on BlackBerry?
6.
Is there a way I can disable the application temporarily?
7.
I am not getting any calls after installing the application.
8.
When I use DIVERT, it does not divert the call! Are there any other settings I need to look at in my phone?
9.
Why don't I see the XBLOCKR features when I get a call?
10.
Are there any phone specific limitations in Nokia regarding the use of shortcut numeric keys?
11.
My phone is running older version of operating system/platform. Can I still install XBLOCKR on my phone?
12.
Does XBLOCKR work both on GSM and CDMA phones?
13.
I do not see Divert feature on my Android phone.
14.
How do I Duck/Block SMS on my BlackBerry Phone?
15.
How do I recover a Ducked/Blocked SMS?
16.
My phone is not available in your list, what do I do?
17.
Can I also block an SMS coming from a Sender ID instead of a phone number?
18.
Do I still get SMS alert if my phone receives an SMS from the list that I have blocked?
19.
Why am I still receiving an SMS in my Inbox even though the sender is in Ducked SMS list?
Additional Support
1. Ask a Question or Report a Problem
Send us your Question or Problem:
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Comment:
2. Offer a Suggestion or other Feedback
Send us your suggestion or feedback:
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Suggestion/Feedback:
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